top of page
PLUR-App-logo

Privacy Policy

Effective Date: June 2026
 

PLUR ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices you have when using the PLUR website and mobile application.
 

By using PLUR, you agree to this Privacy Policy.

 

1. Information We Collect
 

We may collect the following information:
 

Account Information
 

When you create an account, we may collect:
 

  • First name

  • Last name

  • Email address

  • Profile photo (optional)

  • Password (encrypted)

  • City

     

Location
 

With your permission, PLUR may access your approximate or precise location to show nearby events and venues.
 

You can disable location permissions at any time through your device settings.
 

Usage Information
 

We automatically collect information about how you use PLUR, including:
 

  • Events viewed

  • Saved or favorite events

  • Searches

  • Device information

  • App performance and crash reports
     

Communications
 

If you contact us, we may collect the information you provide in emails or support requests.
 

2. How We Use Your Information
 

We use your information to:
 

  • Create and manage your account

  • Personalize recommendations

  • Display nearby events

  • Improve the PLUR experience

  • Respond to support requests

  • Send important account notifications

  • Maintain platform security

  • Comply with legal obligations
     

We do not sell your personal information.
 

3. Sharing Your Information
 

We may share information only when necessary with trusted service providers, including:
 

  • Firebase (authentication and database)

  • Google Cloud (hosting)

  • Analytics providers

  • Notification services
     

These providers process data only to help operate PLUR and are required to protect your information.
 

We may also disclose information if required by applicable law.
 

4. Cookies and Analytics
 

PLUR may use cookies and similar technologies to:
 

  • Remember your preferences

  • Improve performance

  • Understand how the platform is used

  • Measure anonymous usage statistics
     

You can control cookies through your browser settings.
 

5. Data Security
 

We use reasonable administrative, technical, and physical safeguards to protect your information.
 

Although no system is completely secure, we continuously work to protect your personal data against unauthorized access, disclosure, or misuse.
 

6. Data Retention
 

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and protect our platform.
 

If you delete your account, we will delete or anonymize your personal information within a reasonable period unless we are legally required to retain certain data.
 

7. Your Privacy Rights
 

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your account

  • Request a copy of your data

  • Withdraw certain permissions, including location access
     

To exercise these rights, contact us at:
 

info@plur.mx

 

8. Children's Privacy
 

PLUR is not intended for children under the age of 13.
 

We do not knowingly collect personal information from children.
 

If we become aware that such information has been collected, we will delete it promptly.

 

9. Changes to This Policy
 

We may update this Privacy Policy from time to time.
 

Any significant changes will be communicated through the app or website.
 

The updated version will always indicate the latest effective date.

 

10. Contact
 

If you have any questions regarding this Privacy Policy or your personal information, please contact:
 

PLUR

📧 info@plur.mx

www.plur.mx

 

Users in Mexico may exercise their rights to Access, Rectify, Cancel, or Oppose ("ARCO Rights") regarding the processing of their personal information by contacting info@plur.mx. We will respond in accordance with applicable Mexican privacy laws.

 

bottom of page